What clients say about my Technical Writing Programmes
The trainer has explained and taught excellently.
Pharmaceutical Technician, Schering-Plough
A plain and bland topic was made quite interesting and enjoyable.
Senior Pharmaceutical Technician, Schering-Plough
I have learnt a lot from this 2-day workshop which will be very helpful in my future planning and writing technical reports.
Shift Superintendent, Schering-Plough
The trainer has the ability to relate real-life experiences to the classroom lessons. Very interesting!
Chemist, Schering-Plough
The trainer is helpful and has good knowledge. She gives lots of examples so that it's easier to understand.
Quality Specialist, Schering-Plough
Excellent Trainer. Could raise a lot of interest among participants.
Production Leader, Schering-Plough
Simple but logical elements of workshop. Also grammar, which tends to be ignored these days, was beautifully handled.
Production Leader, Schering-Plough
I would recommend this workshop to anyone who writes lots of reports and articles.
Chemist, Schering-Plough
The trainer, Jolynn Chow, has shown her knowledge in current business practices, and her excellent command of the language made it an enjoyable course.
Resident Manager, Keppel Land
Course leader possesses excellent command and knowledge of the English language and excelled in keeping the entire class engaged and attentive during this two-day course.
Sales Manager, Keppel Land
What clients say about my Spoken English Programmes
I would just like to say how much I enjoyed your course last week. Understanding how to use the phonetic alphabet is a skill that will be very useful in my research. I found the course materials stimulating and the exercises were not easy, even for a native speaker. It was good to test my knowledge and it highlighted areas of communication that I may have taken for granted. I also enjoyed the enthusiasm of the other class participants.
Ms Charmayne Highfield-Goodwin, BBus MCom GradCertUnivTeach&Learn FCPA,
PhD Student (Charles Sturt University)
I have learnt that proper pronunciation and tone do make a difference. I will speak confidently and professionally when conducting corporate orientation and interviews.
HR Executive, Singapore National Eye Centre Pte Ltd
I have gained from the programme, especially on the dictionary usage. The skills learnt will help me to be more aware when speaking with others.
Managing Director, Fusion Clad Precision Technology Pte Ltd
I have learnt the 44 phonetic symbols, as well as intonation from this programme. The skills learnt will help me speak English correctly, and use a proper tone to speak.
Administration Assistant, Rockwood Specialties (S) Pte Ltd
I have gained from this programme and I will try to put the skills learnt in use with expatriates. Very good!
Executive, Fusion Clad Precision Technology Pte Ltd
I learnt the correct pronunciation of difficult words. It will definitely be helpful in my daily conversation and presentation skills.
Research Officer, Institute of Chemical and Engineering Sciences
This skills and concepts I learnt in this course will definitely help boost my confidence in public speaking.
Environmental Health Officer, National Environment Agency
This programme has widened my knowledge of English and it will be helpful in my presentation, as well as in my written work. Very good!
Senior Manager, Maritime & Port Authority of Singapore
This course has not only improved my presentation skills but also taught me how to use the dictionary for pronunciation purposes which is very valuable.
Administrator, Toyo Chromium Engineering Pte Ltd
I have learnt the usage of proper English and I am able to communicate with internal and external guests better.
Administrative Assistant, Changi Airports International Pte Ltd
What clients say about my Customer Service Programmes
I learnt the mistakes I have made in handling customers. With the skills learnt, I will be able to reply to my patrons better.
Head Library Officer, National Library Board
I have learnt the general pitfalls made in today's business and service arena. After this course, I will try to be more cautious dealing with my fellow colleagues, customers and friends.
Director of Sales, Singapore Orchids Pte Ltd
I have learnt to avoid common mistakes made and will also be more cautious when handling customers. This course helps me to have better communication with customers.
Administrator, Sales Support, HTL Manufacturing Pte Ltd
I learnt to use the right choice of words in speaking and writing. The skills learnt will help me to communicate effectively with customers. Excellent!
Senior Administrative Assistant, Raffles Knowledge
What clients say about my programme Writing in Response to Customer Complaints
The programme has taught me how to refrain from using the negative tone when responding to complaints but try to give a personal touch and concern through writing.
Assistant Manager, Central Provident Fund Board
I have learnt how to craft a reply in an effective and systematic way. The conflict concept will be helpful to my work. Excellent!
Manager, Singapore Polytechnics
This course has taught me the different alternatives when responding to complaints. Now I am able to address complaint letters in a professional way.
Senior Executive, National Council of Social Service
I learnt to always plan your writing and use words and phrases that maintain relationship. The concept and skills can be applied to daily writing apart from responding to customers.
Executive, SMRT Corporation
My writing skills have improved especially when I write in response to guests' complaints and compliments. I have also become more proactive in answering guests' feedback. Excellent!
Administrative Officer, Copthorne Orchid Hotel Singapore
What clients say about my Grammar Programmes
After the course, I know how to use grammar correctly. I will be more confident at work.
Corporate Support Officer, Ministry of Community Development, Youth & Sports
Now I understand the correct usage of grammar. I will be able to write proper sentences.
Personal Assistant, Ministry of Finance
I have realised some of the common mistakes I have made. Now I am able to communicate more appropriately and effectively in my line of work.
Finance Officer, Raffles Institution
This workshop has helped me to improve and perfect my business letters, minutes and report writing with fewer grammatical errors.
Administrative Assistant, AWWA ReadyCare Centre
I have enhanced my basic grammar foundation which is useful when I write business proposals. Very good!
Senior Information Technology Officer, Building and Construction Authority
What clients say about my Email Programmes
I can apply the techniques learnt to my daily work. The course is very helpful.
Manager, Singapore Component Pte Ltd
After the course, I will not use the outdated words in my emails.
Account Executive, Hongfa Sand & Granite Pte Ltd
I have learnt how to structure sentence, use of cc, greetings, draft simple and concise email.
HR Executive, National Council of Social Service
The trainer is well equipped and knowledgeable.
Assistant Suppression & Community Engagement Officer, Singapore Customs
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